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Top Tier Custom Floors

Santaluz · 2024

A hall poured in one go, so there is no cold joint under the oak

The prep nobody sees: self-leveler down the whole hall in a single pour, plank acclimating at the edge of the room.

hardwood floor installationflooring in Santaluz

Light wide-plank white oak floor in a Santaluz room with a limestone fireplace and arched French doors
The finished oak, in the room the leveler went into.

The short version

Top Tier Custom Floors leveled and floored a Santaluz home in 2024, pouring self-leveling compound the full length of the hallway in a single pass to avoid a cold joint, then laying wide-plank white oak over it, and building an open-stringer staircase with white oak treads and wrought iron balusters. The plank was stacked in the room to acclimate while the leveler cured.

What made it difficult

Manufacturers set a flatness limit — for glue-down engineered it is commonly 3/16 of an inch over 10 feet — and out of tolerance voids most warranties. Meeting it on a slab means grinding the high spots and filling the low ones until the floor measures inside the number.

A long hallway is where that gets awkward. Pour it in two goes and you get a cold joint where the first pour has started to cure before the second meets it, which is a line in the substrate that can telegraph into the floor above it.

Wood also has to arrive at the moisture content of the house it is going into, not the one it was stored in.

How it was done

The hall poured in one continuous pass, end to end, so there is no joint anywhere in its length.

Plank stacked in the room while the leveler cured, so the acclimation happened in the actual house rather than in a garage that is drier than the rooms being floored.

The staircase built on an open stringer, which exposes every tread end and leaves nothing to cover a poor cut.

How it came out

Light wide-plank white oak through the room with the limestone fireplace and the arched French doors — the same room the leveler photographs were taken in.

Entry floor and stair treads in the same oak, matched, seen here from the upstairs landing.

The rest of the job

  • Santaluz entry hall and staircase in white oak seen from the upstairs landing
    The entry from above, oak floor and oak treads matched.
  • Open-stringer staircase with white oak treads and wrought iron balusters in Santaluz
    Open stringer, so every tread end is exposed and has to be right.
  • Gray self-leveling underlayment curing in a Santaluz entry with French doors to a courtyard
    Self-leveler in the entry, with the plank stacked and acclimating at the edge.
  • Self-leveling compound poured the length of a Santaluz hallway
    Down the whole hall in one pour, so there is no cold joint.

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What Top Tier clients say

5.0 average from 22 reviews on Google

  • ★★★★★

    Stone and his crew were very punctual and clean cut. My wife is highly sensative and can’t stand the scent of cigarettes I don’t judge it just bothers her and I’ve had contractors in the past that upset her with butts in the street and odor in the house. But on to the work. He did exactly what we hired him for and did it in a professional timely manner that left us with relief after hearing so many bad horror stories about contractors. A+ Stone Thanks and we will call you again on our rental property

    Mike Lyons · Google

  • ★★★★★

    Stone is incredibly knowledgeable, hardworking, and truly cares about the quality of his work and the people he works with. He takes a lot of pride in Top Tier Floors, and it shows in the attention to detail, communication, and professionalism he brings to every project. If you’re looking for someone trustworthy and dependable for your flooring needs, I’d absolutely recommend Stone and the Top Tier Floors team!

    Stephanie White · Google

  • ★★★★★

    Stone and his crew did an awesome job removing existing flooring and installed new wood flooring. They were trustworthy, professional, went above and beyond the normal scope of floor installation. The crew was sensitive to the elderly occupant and spent time conversing & visiting with the gentleman. I greatly appreciated Stone’s attention to detail and would certainly use his services again.

    Mary K · Google

Reviews are reproduced as written. More on Yelp.

Want something like this in Santaluz?

Free, in person, and usually within a few days. Nobody can quote a floor properly from photographs, so Stone comes out and looks at yours.

California C-15 License #1099373 · Active · Owner-installed